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Quality Guarantee

The Good Vitamin Company is committed to providing you with vitamins, minerals and health supplements that not only meet, but exceed your standards for quality. Our commitment to supply you with supplements that are far superior to those of our competitors is the reason that we have chosen to only use suppliers, manufacturers, and packaging companies that operate in accordance with GMP (Good Manufacturing Practice) guidelines.

GMP is the protocol of practices and systems required in pharmaceutical manufacturing and quality control covering the manufacture and testing of pharmaceuticals or drugs. Whilst we are neither manufacturing nor selling prescription medications, we are proud to bring you supplements that live up to the intensely strict quality control values cherished by the pharmaceutical industry. The decision to adhere to these guidelines should serve to guarantee you that every product purchased from The Good Vitamin Company is only of the highest quality in the supplement industry.  

Each and every batch of goods accepted by The Good Vitamin Company is accompanied by an authenticated document called a Certificate of Analysis (C of A). This certificate is available to the general public by request only, documents the laboratory tests performed, and certifies the quality and purity of our ingredients. Just a small percentage of companies worldwide provide this degree of quality assurance and public transparency, but we do so to help you to feel completely at ease when making your decision to trust supplements purchased from our company.

The Good Vitamin Company recognises the importance for a total quality system to be implemented from the moment the finest of ingredients are chosen to the moment our products reach your door. For this reason, we carry our high standards of quality all the way through to the point of packaging the product and having it shipped to its final destination by only using packaging of the utmost integrity and ensuring that each box is professionally packed and delivered through Hermes, UK’s largest home delivery courier network. Hermes provides a fully tracked service with a first-time delivery success rate of up to 94% (industry average 83%).

In the unlikely event that you receive a supply of your favourite supplements from The Good Vitamin Company that does not reflect the high quality standards outlined above, we urge you to contact our friendly customer service department by freephone at 0800 634 9985 to take advantage of our 100% satisfaction guarantee. Please refer to our Returns Policy for details.